Resetting Your Mybslhr Password

Do note that three incorrect password attempts will lock your employee account. Employees need to ensure they do not lose their account login credentials as it contains all the work-related administrative information. First Time Users – Your default password is: Bkd + the 4-digit year you were born + the last 4-digits of your social security number + a question mark.

Example: (BkdYYYYNNNN?) You will be prompted to change this temporary password when you log in. However, if you have forgotten your account password, you can follow these simple steps to change/reset your account password:

  1. To reset or change your account password, visit the mybslhr associate self-service portal.
  2. On the homepage, you can find the login section.
  3. Click on the ‘Reset Password Here’ option.
  4. On the next page, enter your account User ID.
  5. Click on ‘Continue’ to receive an email on your registered email address.
  6. Verify your identity by clicking on the link sent to your email and following the prompts to reset your account password.

Mybslhr Helpdesk Contact Information

If you have any questions or are having issues accessing your Mybslhr account, you can get in touch with Mybslhr customer service via the following contact information:

  • Phone Number:
  • Career and HR Department: 844-899-6213
  • Resident and Family Connection Line: 877-400-5296
  • Corporate Office Phone: 888-221-7317
  • Fax: 615-221-2289
  • Hours: Monday – Friday 8 a.m. to 5 p.m. CST
  • Brookdale Senior Living Nursing Home Official Website:
  • Mybslhr Portal Login Official Website:

Important! If you are a return user and have forgotten your password, click the Forgot your Password link and a temporary password will be emailed to you.